Important
REQUEST COLOR
Roses and tulips come in a wide variety of colors.
Roses : red, white, pink, purple, yellow, orange, mix (ex.mix red and white)
Tulips : red, white, blue, yellow, soft pink, pink, purple and can not be mixed.
Please write two preferred color of your order in notes field in the product page.
Ex. 1. red and 2. mix soft pink with white. We will try to fulfill option 1, but if the color is not available, we will exchange it with option 2.
If there is no note for us, we assume we use stock with the existing flower color.
This only applies to products that use all roses and all tulips.
SUBSTITUTION
Substitution of any materials may be necessary to ensure your order arrives on time.
Our florist will substitute a similar element of equal or greater value.
STILL HAVE QUESTION?
Please WA to +62 81398982924 and +62 816380232 (Bahasa), +62 81298985105 (English)
Customer service available from Monday to Sunday, 9am - 7pm (GMT +7)
Delivery Info
OPERATIONAL HOUR
Monday - Sunday 9am - 7pm local time (GMT +7)
Place order 24/7.
Delivery Everyday except New Year Eve, Eid Al-Fitr, Eid Al-Adh and Christmas
SAME DAY DELIVERY POLICY
To assure same day delivery, order must be received before 02.00pm.
Please contact us if you want to make same day delivery above 02.00pm.
TIME SLOT
We do not provide delivery with specific time slots. If you want the delivery to be made in the morning, we must receive the order the day before, before 2pm, so we can arrange the delivery. You can write in the notes column on the checkout page.
This does not apply to the moment of Valentine's Day, where we cannot promise a delivery time, but it will still be delivered on the same day.
OFFLINE STORE
Store address : Jl.Baros No.5A, Lebak Bulus, Cilandak, South Jakarta, 12440 (by appointment)
DELIVERY METHOD
We use our own courier or third-party courier such as Gojek or Grab to deliver your order for hand bouquet, table flowers, and flower box.
We use third-party courier : Paxel for Bandung (next day) and JNE/JNT for Indonesia-wide. The order made and dispatch from our store using their service. Only product in hamper category and few flower box can use this shipping method.
