Our operational hour is Monday-Saturday from 8.30am - 8.30pm (GMT +7). 

We closed on Sunday and public holidays. (base on Indonesia Public Holiday).

All messages that comes outside our operational hours will be replied by the next working day.

 

Since our store closed on Sunday, any delivery on Sunday should be put one day before.

There’s no delivery on public holiday. Your order will be delivered when the store open .

 

Most of our bouquets on our website can be delivered the same day. To assure same-day flower delivery, orders must be received before 12:00 pm, Monday – Saturday. Sunday and public holiday not available. For order above 12 PM, your order will be delivered on the next morning. Please contact us to make sure the flower availability.

Last delivery time from our store is 6 PM.

 

We’ll send you the picture of the flower and the delivery order receipt (by request) via WhatsApp or email.

 

We also accept custom arrangement. Please contact our staff to find out the availability of your flower requirement. We’ll calculate your total payment and help you to process the payment.


Substitution 

All Products are subject to availability. In the order of any supply difficulties, we reserve the right to substitute a Product of equivalent value and quality without notice.


 

CANCELLATION

 

Order cancellation need to be inform max 24 hr before delivery to our email sentrabungaflorist@gmail.com.

Any cancellation after 24 hr will not be refunded.

We will refund your money within 7 days max after we received cancellation email.